Leadership Development Across 8 West African Nations

Client: A Regional Central Banking Institution (Confidential) 
Industry: Banking & Finance | Region: West Africa 
Partner: Montpellier Business School (France & Senegal) 

The Challenge 
A regional central banking institution serving eight West African countries faced the dual challenge of fragmented leadership culture and an undefined institutional identity. Middle management, though operationally competent, lacked a shared leadership framework. Simultaneously, the organization needed to articulate a clear internal and external positioning strategy to reflect its evolving regional role and aspirations. 

Our Approach 
In collaboration with Montpellier Business School, we led a dual-track initiative focused on management development and strategic positioning. The engagement was designed to elevate middle management capability while unifying institutional culture and brand identity. 

• Conducted a comprehensive cultural and leadership diagnostic across the organization’s regional entities 

• Designed and facilitated leadership development workshops and grooming sessions for middle managers 

• Delivered modules focused on inclusive leadership, psychological safety, and values-based decision-making 

• Co-developed a positioning strategy that defined the institution’s identity, values, and leadership philosophy 

• Introduced a corporate alignment framework to bridge the gap between internal culture and external reputation
  

The Results 

• Empowered middle management with shared tools and mindsets to lead with greater cohesion and confidence 

• Strengthened internal alignment across regions, reinforcing a unified institutional vision 

• Laid the foundation for a long-term leadership pipeline rooted in inclusive and strategic behaviors 

• Established a strategic positioning framework now used to guide internal communication and stakeholder engagement 

• Elevated the organization’s credibility and clarity in both internal and external environments
  

Client Quotes (Anonymized) 
“This initiative helped shape not only how we lead internally, but how we define ourselves regionally. The positioning strategy gave us a common identity and purpose.” 
— Senior Executive, West African Central Banking Institution